800-228-5590

FAQs

Q: How much does it cost?

Check out our Hours & Pricing!

Q: Do you charge for parking ?

No. Parking is free!

Q: How do I pay ?

Payment may ONLY be made at the High Ropes Adventure Park registration booth. Frontier Town and Fort Whaley registered campers should advise the cashier of their name and site number to receive discounted price. We accept cash, VISA, MasterCard, American Express, and Discover.

All participants are required to fill out a liability waiver before entering the High Ropes Adventure Park. Anyone under the age of 18 must have a parent or legal guardian present.

Q: Who can participate?

Individuals with health concerns and/or conditions, including but not limited to: neck, back, or shoulder problems; shortness of breath; injuries, pain or instability; heart conditions or disease; seizure disorders; balance problems; and women who are pregnant should not participate in any High Ropes Adventure Park course. Any other health concerns and/or conditions that could potentially impair your ability to participate must immediately be brought to the attention of a High Ropes Adventure Park monitor to determine whether participation will be permitted.

All participants are required to fill out a liability waiver before entering the High Ropes Adventure Park. Anyone under the age of 18 must have a parent or legal guardian present.

Age Requirements:

To traverse the Yellow Course, you must be at least 7 years of age and accompanied by an adult. To traverse without an adult, you must be at least 9 years of age.

To traverse the Green Course, you must be at least 10 years of age and accompanied by an adult. To traverse without an adult, you must be at least 12 years of age.

To traverse the Blue Course, you must be at least 12 years of age and accompanied by an adult. To traverse without an adult, you must be at least 14 years of age.

Height & Weight Requirements:

To traverse the Yellow Course, there is no height requirement or minimum weight, however, you must weigh no more than 265 lbs.

To traverse the Green Course and/or Blue Course, you must be able to reach 64 inches comfortably without standing on your toes, and weigh a minimum of 80 lbs. but not more than 265 lbs.

Q: What should I wear?

Appropriate footwear is required – shoes must be secure and closed-toed in type, i.e. will stay on foot, provide stability, and be suitable for climbing ladders and maneuvering course elements. High heels, wedges, flip-flops, mules, loose sandals, etc., are not permitted. Hair must be secured so it cannot come in contact with equipment or impair vision.

Q: How high are the courses ?

The Yellow Course elements are 12 feet in the air. The Green Course elements are 20 to 30 feet in the air. The Blue Course elements are 20 to 40 feet in the air. Keep in mind, it’s not uncommon to have a fear of heights. Many people who have a fear of heights are still able to enjoy our park. You will be double-clipped to a thick steel cable at all times when you are off the ground. Our facilitators will answer all of your questions and provide safety information and support as you progress through the park.

Q: How long does it take to complete the course ?

 For the average guest, approximate course durations are as follows: Yellow Course – 20 minutes, Green Course – 30 minutes, Blue Course – 45 minutes. This could take longer, depending upon the amount of guests on the course at one time and participant skill level. You should allow yourself 3 hours total for harnessing, safety briefing, and traversing the courses.

Q: How many times can I traverse the course ?

You may traverse each of the three courses once, or any combination of the three courses up to 3 times or 3 hours – whichever comes first. Please keep in mind there are age, height, and weight requirements for each course. Refer to “Who can participate?” for further details.

Q: How safe is it?

We have purchased the very finest full body harnesses and Smart Belays manufactured by EDELRID of Germany. The Revolutionary EDELRID Smart Belay utilizes an interactive Pulley Carabiner System providing more safety and raising security for High Ropes Adventure Park guests to a new level. If one carabiner is open, the other carabiner realizes this, and when being utilized properly, will not open until the other carabiner is clipped and closed on the safety cable. Only then, using the accepted utilization methods, can the other carabiner be unclipped. An accidental complete unclipping is, under proper product usage, virtually impossible.

Q: What if I have never been on a high ropes course before?

The majority of our guests have never experienced a high ropes course before. You will receive a complete orientation and training session, including a short zip line, before you begin the first course.

Q: May I bring a camera or cell phone?

Cameras and cell phones are not permitted on the course. You need all of your concentration to successfully traverse the courses. We do have Go-Pro helmet cams for rent. For $30, you can capture your adventure on film, and we will produce a video and burn it to a DVD for you to enjoy at home.

Q: What equipment will I be wearing while on the course?

You will be wearing a climbing helmet, full body harness, zip line trolley, and ELELRID Smart Belays.

Q: What if I am pregnant?

If you are pregnant, you will not be allowed on the course.

Q: Frontier Town’s Right of Refusal

Our staff is professionally trained and cares about your safety very much. Frontier Town reserves the right to refuse anyone access to the park if we feel it would be unsafe for them, our other guests, or our staff. Examples of someone we might turn away would be a guest under the influence of drugs or alcohol, someone who is over the weight limits, someone that will not or cannot understand or obey the rules, and those who are physically unable to do a High Ropes Adventure Park course. We do everything in our power to get our guests out on a course and give them safe access. However, Frontier Town and our staff will have the final say on any particular person going on or continuing on a course.